Computech IT Solution

Introduction

This Privacy Policy applies to the use of the Razorpay website, services, and mobile applications. It explains how personal information may be collected, used, processed, and shared.

The terms “we”, “our” and “us” refer to Razorpay, and the terms “you”, “your” and “User” refer to the user. “Personal Information” means information that can identify or contact a person, such as name, phone number, email address, and similar details.

By visiting or using the website, you acknowledge and agree to this Privacy Policy. If you do not agree, you should not use the website.

Information We Collect and How We Use It

Personal information may be collected, received, and stored when users access services, register, or submit details through the platform. Some third-party account information may also be transmitted if authorized by the user.

This information is used to enable services, promote safety, improve products and support, troubleshoot issues, customize the user experience, prevent fraud, collect payments, and enforce terms and conditions.

Merchant Account Information

If an account is created, information such as name, email address, and mobile number may be collected. Sensitive data may include financial information, bank details, cards, and KYC documents, depending on applicable requirements.

Email addresses may be used to send updates, newsletters, and service-related information. Mobile numbers may be used for transaction alerts and SMS notifications.

Users may have the option to erase their personal information, in which case stored information may be deleted from servers.

Customer Information

Customer information such as address, mobile number, email address, wallet details, and card details may be stored when payments are made through Razorpay checkouts. This information may be shared with the relevant business only when the customer chooses to provide it.

Activity Data

Information relating to website usage may be recorded, including searches performed, pages viewed, browser type, IP address, requested URL, referring URL, timestamp, and location-related details. This data helps administer the platform, improve security, and analyze aggregate user behavior.

Intellectual Property

All intellectual property rights associated with the website and its contents belong to Razorpay. No right, title, or interest is transferred to users through downloads, copying, or usage of the website content.

Cookies

Cookies may be sent to a user’s computer to identify the browser and improve service quality. Both session cookies and persistent cookies may be used.

If cookies are disabled, some parts of the website may not work properly. Third-party tools may also use anonymous information collected through cookies for analytics or advertisement targeting.

Enforcement

Collected information may be used to investigate, enforce, and apply the platform’s terms and conditions and Privacy Policy.

Transfer of Information

Personal information may be shared with banks, regulators, affiliates, service providers, or legal authorities where required for providing services, compliance, support, fraud prevention, or legal obligations.

Information may also be disclosed in connection with mergers, acquisitions, or business transfers, subject to the terms described in the policy.

Third-Party Links

References and links to third-party websites are provided only for convenience. Razorpay is not responsible for the privacy practices of third-party websites, and users are advised to read those privacy policies separately.

User Access to Personal Information

Registered users may be able to modify parts of their personal information and privacy preferences through the account section of the website.

Security

Accounts may be password protected, and industry-standard measures may be used to protect stored personal information. Access to personal information may be limited to authorized employees and contractors who need it for their work.

However, because data transmission over the internet has inherent vulnerabilities, complete security cannot be guaranteed.

Policy Changes

This Privacy Policy may be updated at any time without prior notice. Continued use of the website after changes indicates acceptance of the revised policy.

Applicable Law

Use of the website is governed by the laws of India. Legal proceedings arising from use of the website shall be subject to the jurisdiction of competent courts or tribunals in Bengaluru, India.

Complaints and Grievance Redressal

If you wish to provide feedback, register a complaint, or raise concerns regarding privacy or website content, you may contact the designated grievance officer.